FAQs

How is Biltong made? 
Where can I find the nutritional values and the ingredients of the products? 
Is there a minimum order? 
How do you ship boerewors? 
How should I store my boerewors? 
How do I defrost my boerewors? 
How do I cook my boerewors? 
How do I know that the boerewors is cooked and ready? 
What methods of payment are accepted? 
May I buy for resale? 
What is the shipping policy?
What is the return policy?

 

 




How is Biltong made? 
Very simply put, biltong is air-dried for over 14 days instead of being cooked for only 8 hours like traditional beef jerky. You can see the whole process by clicking here.

 

Where can I find the nutritional values and ingredients of the products? 
All of the nutritional values and ingredients are listed on our packaging but you can also see a summary of the information by clicking here.

 

Is there a minimum order? 
There is no minimum order. However, boerewors needs to be shipped overnight thus, it could be more economical to order more and save on shipping cost.

 

How do you ship boerewors? 
We ship frozen boerewors overnight in insulated containers with ice packs. 

 

How should I store my boerewors? 
Boerewors should be stored in the freezer, or used within 10 days after defrosting.

 

How do I defrost my boerewors? 
The best way to defrost your boerewors is to put it in your refrigerator the day before you want to eat it. If you are in a hurry, you can leave it on the kitchen counter or if that is still too long, just put it unopened in a bowl of cold water.

 

How do I cook my boerewors? 
The best way is to cook the boerewors on a grill on medium heat. This will keep the inside moist. It can also be cooked in a pan on your stove top with a small amount of water.

 

How do I know that the boerewors is cooked and ready? 
The inside temperature should be 155 degrees F. You can also cut a piece and check the core (center) It should not be pink. Another way is to try and break the skin. If it breaks without a problem it is ready.

 

What methods of payment are accepted? 
We accept all credit cards (Visa, Master and American Express) as well as payment through PayPal.

 

May I buy for resale? 
For Sure! Please Email us.

 

What is the shipping policy?
We try our best to mail out your shipment within 24 hours of order, except we prefer to ship boerewors Mondays through Wednesdays to avoid possible delays in delivery over the weekend.

 

What is the return policy? 
Our products can not be returned, HOWEVER: We do have a 100% satisfaction guarantee and will reimburse you if you are not entirely satisfied with your purchase for 20 days from date of order.

 

If you have any other questions, please Email us.